Founded in 2010 by Dave Daigle, SumpDirect is your premier online destination for professional-grade basement flood control and water management solutions. We specialize in supplying high-performance residential water management equipment designed to keep homes dry and protected. By pairing Metropolitan Industries (top-tier sump system manufacture) with streamlined online retail, we make it simple for homeowners and contractors to access the industry's most reliable sump pump system systems.
Our Story
SumpDirect was born in 2010 out of a clear mission: to make professional-grade basement flood protection easily accessible to everyone. Our founder, Dave Daigle, recognized that property owners needed a trusted online source for dependable, high-inflow pumping systems that outperform standard hardware store alternatives. Over the last decade, we have grown into a leading distributor trusted across the country, building our reputation on elite engineering, expert component sourcing, unparalleled product reliability and support.
What We Offer
We focus our catalog on industry-leading flood protection, centered around elite Ion Technologies residential sump pump products and intelligent water controllers:
- Primary Submersible Sump Pumps: Heavy-duty cast iron and stainless steel primary systems, including the high-capacity StormPro BA33i (1/3 HP) and BA50i (1/2 HP) series built for routine and severe weather dewatering.
- Intelligent Pump Controllers: Advanced Ion Switch and Ion Genesis digital level control units that operate without moving mechanical parts, eliminating the float switch failures common to traditional pumps.
- Battery Backup Power Systems: Primary-caliber backup inverter packages like the Ion 35ACi Deluxe series, engineered to keep high-volume pumps running consistently during severe storms and power outages.
- Dual Pump Packages: Complete dual-pump configurations engineered with smart-alternating controllers to handle extreme water demands and provide built-in mechanical redundancy.
Meet Our Team
At SumpDirect, our growth since 2010 is driven by a passionate, close-knit team dedicated to home flood prevention and technical operational excellence:
- Dave Daigle, Founder & Head of Technical Sourcing & Logistics: Dave leads our corporate vision and hands-on operations. He oversees strict quality evaluations, technical support, and manufacturer management while optimizing our freight network to process and deliver equipment exactly when it is needed. For product inquiries and procurement, Dave can be reached directly at sales@sumpdirect.com.
- Donna Daigle, Head of Customer Service & Accounts Payable: Donna keeps our business running smoothly from the inside out, managing customer support, vendor accounts while leading the customer service team to guide clients through critical equipment selections. For accounting and billing inquiries, Donna can be reached at ap@sumdirect.com.
- Jeremy Daigle, Head of IT, Web Design, Marketing & Video Production: Jeremy powers our digital presence and outreach, building an intuitive online shopping experience, crafting targeted marketing strategies, and producing technical video content to help customers easily understand and visualize our premium sump pump technologies. For website, technical support, or marketing inquiries, Jeremy can be reached at admin@sumpdirect.com.
Our Promise
- Engineered Reliability: We do not cut corners on flood protection, sourcing heavy-duty equipment featuring carbon ceramic mechanical seals, vortex impellers, and built-in thermal overload protection.
- Digital Innovations: We champion solid-state technology and smart cloud-monitoring systems that eliminate failure points and warn you of threats before flooding can start.
- Professional Support: Protecting your home is a major priority, and our specialized team provides the deep technical knowledge required to help you choose the right configuration with total confidence.
Thank you for choosing SumpDirect to protect your property and secure your peace of mind since 2010.