Product purchases can be refunded if returned within 30 days of date of purchase. No product refunds are accepted after 30 days. Return products must be in original condition and not have been installed. All returns are subject to a 15% restocking fee. SumpDirect does not refund shipping charges.
The information collected by SumpDirect on our website is not sold, shared, or transferred to any outside parties. It is only used to customize your experience with our website and process your orders.
Delivery Methods & Timing
All orders are processed during normal working hours (8am - 5pm EST) and within one business day of receipt. Products are shipped via UPS Ground or FedEx Ground and subject to the shipping carrier's timing and delivery.
Notes: SumpDirect only ships to the lower 48 states.