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Shipping, Returns & Privacy

Return Policy
Product purchases can be refunded if returned within 30 days of date of purchase. No product refunds are accepted after 30 days. All returns are subject to a 15% restocking fee. SumpDirect does not refund shipping charges.

Privacy Policy
The information collected by SumpDirect on our website is not sold, shared, or transferred to any outside parties. It is only used to customize your experience with our website and process your orders.

Delivery Methods & Timing
All orders are processed during normal working hours (8am - 5pm EST) and within one business day of receipt. Products are shipped via UPS Ground, FedEx or USPS depending on the products purchased (5-7 business days) unless otherwise noted or customer specified.

Notes:  SumpDirect only ships to the lower 48 states.